Frank joined Outlook from Crain’s Chicago Business, where he served as custom media and digital director, helping clients execute impactful B2B marketing programs, working with industries ranging from finance, technology and professional services to healthcare, education and nonprofits. He served as editor-in-chief and president of Time Out Chicago before moving into marketing. He also earned two Lisagor Awards from the Chicago Headline Club and has published nine books, including Groupon’s Biggest Deal Ever. His charmed Chicago life has included a lost evening with John Candy at Kingston Mines, spending a magical season in the Wrigley Field press box, catching the Rolling Stones at Double Door, and performing in a Second City Children’s Show on the Mainstage. Frank has a Creative Writing MFA from the University of Montana and a bachelor’s degree in journalism from Northwestern University.